Frequently Asked Questions

Whenever you have any home repair or improvement need, give us a call. One of our associates will work with you one-on-one, and using our state-of-the-art referral software, will find the best contractors for your exact needs. Our associate will give you up to 3 referrals from our extensive contractor database. There is no cost or obligation on your part. The contractors will then call you and discuss your needs and provide you with a free, no obligation estimate. If you decide to use them, you pay them directly. We will retain all of your personal and referral information in our confidential database so that you will save time the next time you call us. We take the hassle and headache out of finding honest, reliable, fairly priced, licensed and insured contractors. We will give you peace of mind!!!

First and foremost, we offer a highly personal service. You get to talk to a live person at our office one-on-one so that we can take the time to understand your exact needs. Although we have state-of-the-art referral software which will correctly identify the contractors best suited for your individual needs and geographic area, we do not give you the referrals over the internet which we feel is highly impersonal. We want to treat you as how each of us at the office would want to be treated…in a friendly, courteous, and highly personal way. We will treat you like our family because we truly care about the service we provide you. We have heard from numerous clients that the service and referrals they receive from our competitors is a “hit or miss” proposition. That is NEVER the case with The End Result. We consistently give you excellent, personalized service and superior referrals each and every time.

Because we are your guarantee of a smooth and successful experience with the contractor you hire. We eliminate the risk of ending up with a contractor nightmare because each and every one of the contractors in our system have been used by thousands of clients just like yourself over many years and have received the highest positive feedback. We do all the work of making sure they are licensed and insured. Best of all, our contractors stay on our system strictly by merit and by receiving very positive feedback from clients such as yourself. We provide them with thousands of jobs and they truly understand that The End Result expects the highest quality, professional work ethic, honesty, reliability, and fair prices…for each and every client in order for them to remain in our system and continue to receive future referrals from us.

A member of our staff will call you to ensure your satisfaction with the job performed. Like the tens of thousands of clients before you who provided their unbiased, honest opinion of their experience, your input will be extremely valuable to us as well. The feedback from our clients helps us do our job better and ensures that only the “cream of the crop” stay in our contractor database.

That is totally up to the individual client. We have hundreds of contractors representing hundreds of trades in your area. We generally give you 3 referrals so that you have a variety of choices. However, we can certainly accommodate your request for additional contractors or fewer contractors.

You can call us directly and an experienced member of our staff will always answer the phones during business hours. You may also wish to fill out our online form and one of our associates will call you as soon as possible to discuss your exact needs in more detail.

Yes. You can think of us as the “middle man”. Any questions or concerns you have that are not resolved in your discussions with the contractor can be brought to our attention. We are here to help you!!! We will do our best to get your questions answered and find a way to resolve any unlikely problems, which may arise.

We service al of Orange County and portions of surrounding counties on case-by-case basis. Starting in 2010, we will franchising nationwide and, therefore, will be able to help millions of homeowners throughout the nation just like you.

We are the oldest and most experienced contractor referral company in California, serving all of Orange County for 25 years! We have given over 500,000 referrals to date and have helped over 50,000 clients and have a rock solid track history in the business. Our 350+ contractors are fully screened, are licensed and insured and are tried and proven over many years and are truly the “cream of the crop”. They do not pay to be on our service. Instead they remain in our list ONLY by merit. That ensures our valued customers that they are getting the best contractor referrals each and every time.

All of our contractors come in for a personal interview with our manager to go over their qualifications, background, and experience. All references are thoroughly checked. All license and insurance information is verified initially and is monitored frequently to ensure every contractor is in good standing.

Our contractors can literally perform every imaginable job, small or large, inside and outside of your home. Please see the extensive list of home repairs and remodeling work for which we provide referrals on our Services page.

Because we pay very careful attention to the needs of all our clients and are very careful when we match the contractors to our clients’ needs. This ensures a perfect match every time and guarantees that neither our contractors nor our clients lose their valuable time.

Absolutely not!!! There is absolutely no cost or obligation to use our service. You have everything to gain and absolutely nothing to lose!!!

Yes. All our contractors are very reasonably priced. None of our contractors are large corporations. They are all privately owned small businesses where the owner takes a direct interest in all work performed while keeping overheads and management costs at a bare minimum. As a result, the cost savings gets passed onto our clients. You can expect the highest quality of professional service at very reasonable prices for any job in your home, small or large.

No. Our contractors thoroughly understand that each client has many sources for finding a contractor. Our contractors want to earn your business and keep you as a lifelong customer. Therefore, they will ensure their prices are extremely competitive. The very nominal fee they pay to The End Result is part of their overall advertising budget and is paid by them from their profits and NOT passed on to our clients. Therefore, you can always expect the same job cost regardless of whether you found this same contractor yourself or the contractor was a referral from The End Result.

You will sign a contract directly with the contractor and/or will be invoiced directly by the contractor. You will pay the contractor directly for all work performed and all work will be guaranteed directly by the contractor.

Our contractors pay us a very nominal fee to advertise for them. However, this fee is NOT passed on to our clients. Instead, our contractors pay this fee directly from their profits. Their simple business philosophy is that they would rather take reduced profits from a job they would not have otherwise had without The End Result rather than not having the job at all.